The RV Park Manager will oversee the 4-acre facility in Independence, Missouri, USA, ensuring guest satisfaction, upholding strict policies, and managing operations, including budgeting, marketing, reservations, and maintenance, with a requirement to live on-site year-round and work a flexible schedule.

Position Description

Open until filled

Employer

Campus RV Park, Inc.

Remote Eligibility

Not eligible

Required Language

English

Education Requirements

48 hours of college credit preferred

Experience Required/Desired

Minimum of eight to ten years of successful and progressive management experience in a campground, hotel, resort, or an institution (school, health care facility, etc.). Must maintain a valid driver’s license.

Immediate Supervisor

Campus RV Park, Inc. board president

Employment Status

40+ hours/week

Summary of Position

The Campus RV Park is looking for a talented, motivated and detail-oriented individual to provide onsite management of our approx. 4-acre facility, located in the heart of historic Independence, Missouri. This position is responsible for the overall direction and operation of the Campus RV Park—in accordance with the Board of Director’s vision, and owner’s requirements and applicable City of Independence codes—in order to serve the needs of our guests. We have a no tobacco/marijuana/ alcohol/illegal drugs/weapons/fireworks use policy for all owned properties and facilities and the successful candidate is expected to uphold this policy to all users and employees of the grounds. This facility offers 29 pad sites with full hookup (30 and 50 amp), an overflow electric only section, a bathhouse, laundry facilities and a shelter house for group gatherings. Under the direction of the property’s Board of Directors, the Campus RV Park Manager is responsible for financial success through budgeting, analysis, marketing, guest reservations/registry, problem resolution, and property maintenance/cleanliness. Residence on the grounds is provided and is attached to the Park’s office—year-round residence on the grounds is expected. The Manager is expected to have a flexible schedule with the ability to work nights, weekends and holidays as needed.

Essential Functions

1. Provide exceptional hospitality: check guests in and out and address their needs
2. Ensure that Campus RV Park policies, procedures and ethics are adhered to
3. Lead by example by maintaining positive working relationships with employees and by working regularly alongside staff and performing tasks when staff are not available
4. Work with the Campus RV Park board of directors to develop and implement improvement plans for the property

5. Management objectives include, but are not limited to:

   (a) safety for guests and employees

   (b) budget preparation and monitoring

   (c) analysis

   (d) marketing

   (e) maintenance of facility buildings and grounds

   (f) outstanding hospitality for guests

   (g) successful repeat business

   (h) expense control

   (i) revenue growth

   (j) a positive environment for guests and employees

6. Be the primary phone contact for booking inquiries, guest needs assessment, maintenance and repair and its scheduling, advance booking follow-up, collecting payment, etc.

7. Coordinate with bookkeepers to provide accurate data for entry, filing of necessary tax forms/payments, making timely deposits of cash and checks

8. Repair and maintain a variety of tools and equipment; maintain accurate and comprehensive maintenance records of facilities and equipment

9. Remove snow around Campus buildings using tractor/pickup with plow, snow blowers and shovels

10. Mow and trim Campus property, trim trees, and remove dead trees and landscaping as needed

11. Perform minor plumbing, electrical and building repairs

12. Operate and secure equipment (tractor, mowers, chainsaws, power tools, golf cart, etc.)

13. Consistently clean guest common areas and equipment areas

14. Establish and maintain a social media presence and periodically update the website 

Responsible for all other duties that may be assigned.

Required Competencies/Skills

• A commitment to ethical, moral and just business practices; background check is required.
• Excellent business management and hospitality skills, with attention to detail. 
• Excellent communication skills: verbal, written and listening; provide front-line leadership for public relations and marketing efforts. 
• Proficiency with the internet, Microsoft Office, and ability to quickly learn other software. 
• Understanding of the camping and hospitality industries. 
• Physical ability to operate equipment and perform manual labor. 
• Maintain a valid driver’s license. 
• Able to lift +/- 50 pounds. 
• Able to sit for long periods, riding over uneven ground. 
• Able to work in both hot and cold environments as needed or required to complete work assignments. 
• Ability to live on the grounds in provided housing is required year-round.

Supervisory Responsibility

Yes

Other Duties

Please note that this job description in not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be assigned when necessary.

Required Trainings

Registered Youth Worker/Anti-harassment Training: New employees are required to be a registered youth worker with Community of Christ or be able to register within 30 days of hire date. Anti-harassment training is also required within 30 days of hire and then required annually.

Ministerial Status

No

Overtime Status

Exempt

Application Instructions

Please send a letter of interest and resume to Carina Wilson.