Posted 22 April 2024
Open until filled
Employer
Lake Doniphan Conference & Retreat Center
Required Language
English
Education Requirements
Bachelor’s Degree in Hotel/Restaurant Management, Business Administration, or a related field
Experience Required/Desired
Minimum of eight to ten years successful and progressive management experience in a camp, resort or retreat center environment, or an institution (school, health care facility, etc.)
Immediate Supervisor
LDCI Board President
Employment Status
40+ hours/week
Summary of Position
Lake Doniphan Conference and Retreat Center is looking for a talented, motivated, and detail-oriented individual to oversee the management of our 300-acre facility located at the northeast edge of the Kansas City Metropolitan Area in northwest Missouri. Responsibilities include but are not limited to, the management of all personnel, operations, buildings and property, up to and exceeding the satisfaction of the guests. This position is responsible for the overall direction and operation of Lake Doniphan Conference & Retreat Center—in accordance with Community of Christ requirements and applicable safety, health and accreditation standards—in order to serve the program needs of patrons and guests. We have a no tobacco/alcohol/drug/weapons use policy for all Community of Christ properties and facilities and the successful candidate is expected to uphold this policy to all users and employees of the grounds. This ACA accredited facility offers full-service housing, dining, and recreational services for more than 13,000 user days each year. Under the direction of the property’s Board of Directors, the Lake Doniphan Executive Director is responsible for financial success through administrative staff leadership, marketing, food service, recreational, custodial and maintenance efforts. Residence on the grounds is provided. Must have a flexible schedule with the ability to work nights, weekends and holidays as needed, and the ability to fill in for other staff roles in their absence. Pay range $45,000 to $60,000 plus housing and utilities provided.
Essential Functions
- Provide daily leadership in the operation of Lake Doniphan to serve its programs, Community of Christ groups, and organizations with similar missions. This includes the management of all personnel, operations (food and hospitality services, facilities and grounds maintenance, program staff, summer staff, etc.), buildings and property
- Ensure that Lake Doniphan policies, procedures and ethics are adhered to
- Lead by example by maintaining positive working relationships with all Lake Doniphan employees and by regularly working alongside staff and performing tasks when staff are not available (washing dishes, hauling trash, cooking, making beds, painting, etc.)
- Inspire a team-oriented environment that fulfills the mission and success of the organization
- Work with LDCI board of directors to develop and implement a visionary business plan for the property
- Management objectives include, but are not limited to, safety for guests and employees, budget preparation and monitoring, growth marketing, organizing facility’s use, maintenance of facility buildings and grounds, outstanding hospitality for facility guests, successful retention of user groups, marketing to potential user groups, expense control, revenue growth and a positive environment for guests and employees
- Be the primary phone contact for booking inquiries, guest needs assessment, quote development, scheduling facilities usage, booking follow-up, coordinating a combined menu for multiple groups, scheduling event arrivals and departures to avoid conflicts, invoicing, collecting payment, etc.
- Provide assistance and support for the funding development efforts of the Board of Directors, including identification, cultivation, and stewardship of current and potential donors
- Uphold the organization’s sponsoring no tobacco/alcohol/drug/weapons use policy to all guests and employees of the grounds
- Responsible for all other duties that may be assigned
Required Competencies/Skills
- A commitment to Community of Christ and Lake Doniphan missions, philosophies and values
- Experience with developing budgets, developing revenues, and controlling expenses; ability to create, comprehend and interpret a variety of analytical reports; understanding of financial statements
- Excellent business management and analysis skills for a dynamic and complex organization including organizational and follow-through skills with attention to detail
- Ability to establish and monitor a team-oriented environment; to provide staff leadership to fulfill organizational goals and objectives
- Excellent communication skills: verbal, written and listening; provide front-line leadership for public relations initiatives and marketing efforts; possess excellent grammar, punctuation, and proof-reading skills with command of the English language
- Proficiency with the Internet, Microsoft Office, and ability to quickly learn other software
- Understanding of the camping and hospitality industries
- Background in non-profit 501(c)(3) organizational management
- Ability to live on the grounds in provided housing, preferred
Desired Competencies/Skills
- General knowledge of facility maintenance and repair
Supervisory Responsibility
Yes
Other Duties
Please note that this job description in not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be assigned when necessary.
Required Trainings
Registered Youth Worker/Anti-harassment Training: New employees are required to be a registered youth worker with Community of Christ or be able to register within 30 days of hire date. Anti-harassment training is also required within 30 days of hire and then required annually.
Ministerial Status
No
Overtime Status
Exempt
Application Instructions
Please send a letter of interest and resume to Carina Wilson.